Our business partner is a unique Youth Hostel located in Girona, Spain. The hostel is the new project of two adventurers who have been travelling around the world. A small and cosy hostel of high quality for a reasonable price. It was developed by them due to their experience, expertise and knowledge of the business. As they are customer oriented, customer service and care are a must for them. If you would like to develop your customer service and customer relation skills, this could be your internship. The hostel’s staff are like a fun family which makes the stay of the guests pleasurable.

Tasks

Respond to customer requests such as perform check-in and check-out, providing information and customer service

Reservation management, sales management, answering telephone and email inquiries, support for group bookings, contact suppliers

Address bar patrons, and help in organising and conducting events for hostel guests

To perform public relations tasks which include social media tools

Requirements

Fluent in Spanish

Benefits

Accommodation (shared room with work colleagues, 2 per room)